You may consult any of the doctors. They will see you see in the surgery, by appointment, which can be made by telephoning the secretaries during surgery hours which are 8:30 am - 6:00 pm. Urgent cases will be seen on the same day, otherwise you will be offered the next available time. If you cannot keep your appointment, please let us know. A cancellation fee will be charged if an appointment is cancelled within 2 hours of the appointment.

All doctors are available to speak on the telephone in between their surgeries. All calls will be returned the same day if at all possible. If your call is urgent, please point this out to the secretary and a doctor will try and speak to you immediately.

If you are too ill to come to the surgery and require a home visit, please try and make the request before 10.30am. This allows the doctors time to plan their visits efficiently. In an EMERGENCY situation, please make it clear that you require an immediate Home Visit.

If you need an EMERGENCY visit out of hours, a doctor will always be on call - please note that there will be a charge for both telephone advice and visits.

Please telephone 020 7460 5980 and you will be redirected to the doctor on duty, either via their mobile telephone number or pager. This doctor will give you advice on any urgent medical problems that you may have. The doctors we use have all been carefully selected, have a great deal of experience and are well known by the Practice.

Information about you held by the Practice will be kept in the strictest confidence and will only be shared on a need to know basis with other health care professionals. However, it is our policy to encourage our patients to let us share information with their NHS GP.